Privacy Policy

This Privacy Policy describes how Closot Inc. (“Closot,” “we,” “our,” or “us”) collects, uses, and shares information about you when you use the Closot connected workspace, our websites at closot.com and app.closot.com, and any related services (collectively, the “Services”).

1. Information We Collect

We collect information you provide directly, information collected automatically when you use the Services, and information from third parties.

• Account information. Your name, email address, profile picture, password, and workspace details when you create a Closot account.
• Content. Documents, pages, projects, comments, and other content you create, upload, or share in your Closot workspace.
• Integration data. When you connect Closot to third-party services (such as Google, Slack, or GitHub), we access only the data those services authorize, scoped to what you approve during the connection flow.
• Usage information. Log data, device identifiers, browser type, IP address, pages viewed, and actions taken within the Services.
• Cookies and similar technologies. Used to keep you signed in, remember preferences, and measure product performance.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services.
• Authenticate users, secure accounts, and prevent abuse or fraud.
• Personalize your experience and synchronize content across your devices.
• Send transactional emails (such as security alerts and billing notifications) and, where permitted, product updates.
• Analyze usage, debug issues, and improve the Services.
• Comply with legal obligations and enforce our terms.

Closot does not sell your personal information, and we do not use the content of your workspace to train generalized third-party AI models.

3. Google User Data

If you sign in to Closot with Google or connect a Google account (for example, Google Drive or Calendar), Closot accesses the limited Google user data required to deliver the features you enable. Closot’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not transfer this data to others except as needed to provide or improve user-facing features, to comply with applicable law, or as part of a merger, acquisition, or sale with notice to you. We do not use this data for advertising, and we do not allow humans to read it unless we have your explicit consent, it is necessary for security purposes, or it is required to comply with applicable law.

4. How We Share Information

We share information only in the limited circumstances described below:

• With your workspace. Content you share in a Closot workspace is visible to members and guests you grant access to.
• With service providers. Vetted vendors that host infrastructure, process payments, send emails, and provide analytics under contractual confidentiality and security obligations.
• For legal reasons. When required by law, legal process, or to protect the rights, property, and safety of Closot, our users, or the public.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, with notice to affected users.

5. Data Retention

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete content or close your account, we delete or anonymize the associated data within a reasonable timeframe, subject to backup retention windows.

6. Security

Closot uses encryption in transit (TLS) and at rest, scoped access controls, audit logging, and continuous monitoring to protect your information. No system is perfectly secure, but we work hard to safeguard your data and notify users promptly if a qualifying incident occurs.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, export, or delete the personal information we hold about you, as well as to object to or restrict certain processing. You can:

• Update your profile information from your account settings.
• Disconnect linked third-party accounts at any time from the integrations panel.
• Request a copy or deletion of your data by emailing privacy@closot.com.
• Opt out of non-transactional marketing emails using the unsubscribe link in those messages.

8. International Data Transfers

Closot is based in the United States and processes data in the United States and other countries where our service providers operate. Where required, we rely on lawful mechanisms such as Standard Contractual Clauses to transfer data across borders.

9. Children

Closot is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services prior to the change taking effect. Your continued use of Closot after an update means you accept the revised policy.

11. Contact Us

For privacy questions or requests, contact us at privacy@closot.com or write to Closot Inc., Attn: Privacy, 548 Market St., PMB 72413, San Francisco, CA 94104.